Delivery Information

We offer free UK delivery on all orders, international delivery is £50. We use Royal Mail Special Delivery for deliveries in the UK, and DHL for all other countries. We will email you a tracking code once your item has been dispatched.

Delivery timescales are specified when you place an order but are usually 2-3 weeks.

If you have a shorter deadline than the specified timescale, please contact us and we will do our best to accommodate you.

Please note you will need to sign for your delivery when it arrives. If you miss your delivery it will be sent to your local sorting office where you can collect it with some form of identification.

All deliveries are fully insured up until the point they are signed for.

The delivery address is provided by you when placing the order. It is very important you check the delivery address provided by you. Angelic Diamonds will not accept any liability for delivery to an incorrect address provided by the customer.

If your require products to be shipped to a different address than you billing address we are happy to do this, however due to our strict security checks we require you to provide 2 forms of ID from the following list:

ID 1 - passport or driving licence.

ID 2 - utility bill, household bill, bank statement or tax statement.

With orders placed on finance we can only post to your billing address due to the lenders rules.

International delivery destinations may be subject to import duties, administration charges and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties, administration charges and taxes. Please contact your local customs office for further information before placing your order.

Collection of your item from our office is possible but strictly by appointment only. You will be required to bring photo ID for security reasons, either a driving licence or passport.

Delivery of our items will arrive in discreet packaging with only ADJ Retail Ltd written on the outside. The shape and size of the parcel will not suggest the contents of the package, so if anyone apart from yourself sees the delivery, the surprise will not be spoilt.